Frequently asked questions
The most common questions about machines, maintenance and orders.
Machines
What is the difference between a dry-type and an oil-lubricated pump?
In an oil-lubricated (turbo) pump the fibre vanes run in oil, so it needs regular oil checks and changes and suits heavy use. A dry-type pump has graphite (carbon) vanes that run without oil; there is no oil to manage, but the vanes are replaced as they wear. See our blog article for a full comparison. In the externally oiled system the pump is lubricated from an external oiler; the oil flow is adjustable and suits heavy use.
Can one machine milk both sheep and goats?
Yes, our sheep and goat milking machines can be used for both animals. Vacuum and pulsation settings may need changing when you switch between them; watch our adjustment video or call our technical service.
Which machine should I choose for my number of animals?
The machine finder tool on our site suggests suitable machines based on your animal type and herd size. If you are still unsure, call us or message us on WhatsApp and we will help you decide.
Do you install fixed milking systems on farms?
Yes. We install fixed milking systems suited to your farm, including parlours such as 1x10 and 2x10. Contact us to discuss your project and get a quote.
What certificates do your products have?
Our products carry TSE, CE, ISO 9001, HYB and Yerli Malı (Turkish domestic product) certificates.
Maintenance
How often should teat liners be replaced?
As general guidance, rubber liners are replaced about every 2,500 milkings or 6 months, whichever comes first, and silicone liners usually every 5,000–10,000 milkings. Replace them sooner if you see cracks, hardening or cup slips, and follow the manufacturer's recommended interval.
How often should the pump oil be changed?
There is no single interval; it depends on the pump and how many hours it runs. Check the oil level before every milking, top up with the recommended oil, and change it at the interval in your manual. Change dark or water-contaminated oil straight away; our oil change video shows the steps.
Where can I buy spare parts?
Use the spare parts finder on our site to find clusters, teat liners, pulsators and buckets that fit your machine. If you are not sure which part you need, call us and we will identify it together.
Do you offer setup and installation support?
Yes. Our videos show machine setup, vacuum adjustment and maintenance step by step. If you get stuck, you can call our technical service by phone.
Orders & support
How long is the warranty?
Our products come with a 2-year warranty. Call us about any problem covered by it.
Do you ship abroad?
Yes, we ship across Türkiye and abroad. Contact us on WhatsApp or by phone for shipping details.
How do I find prices, and how can I become a dealer?
Some products show a price on the site; for others, request a quote on WhatsApp or by adding them to your quote list. To become a dealer, fill in the dealership application page on our site.